HR Service Advisor Support

m/f/d, Basel-Stadt

Ready to elevate your HR career? We’ve got an exciting part-time opportunity for an HR Service Advisor Support! If you’re detail-oriented, love collaborating with stakeholders, and want to make a real impact, this role is for you!

For our pharmaceutical client based Basel or in Valais, we are looking for a dynamic HR Service Advisor Support.

This position offers a dynamic role within HR services, providing an opportunity to support the creation and management of important documentation in a fast-paced environment.

Start date: 01/11/2024
End date: 31/10/2025
Workload: 40% (Availabilities every morning or afternoon from Monday to Thursday)
Workmodel: Contracting
Location: Basel or Visp

Your Responsibilities:

Drafting and Formatting Reference Letters: Create well-structured, accurate, and professional reference letters tailored to specific needs (employment, academic, or character references).
Liaison with Stakeholders: Collaborate with People Managers, HR Business Partners, and external stakeholders to gather necessary information for reference letters.
Maintaining Confidentiality: Handle sensitive information with discretion and comply with data protection regulations, ensuring reference letters are shared only with authorized parties.
Tracking and Follow-up: Monitor the progress of reference requests, ensuring timely completion and delivery. Follow up with stakeholders as needed.
Records Management: Maintain an organized system for storing and tracking reference letters, ensuring compliance with documentation retention policies.
Quality Assurance: Review reference letters for grammatical accuracy, tone, and content, ensuring they reflect positively on both the individual and the organization.
Customer Support: Act as the point of contact for reference letter inquiries, providing clear guidance and addressing any concerns related to content or timelines.

Qualifications and Experience:

Proficiency in both German and English (written and spoken).
Strong ability to draft professional letters with high grammatical accuracy and attention to detail
Excellent verbal and written communication skills, with the ability to liaise effectively with different stakeholders
Strong organizational skills to track requests, manage deadlines, and ensure timely delivery
Proven ability to handle sensitive information with discretion and maintain confidentiality
Experience in a support or customer-facing role, handling inquiries and ensuring high levels of service
Flexibility to work mornings or afternoons from Monday to Thursday