Can you help?
At Coopers, there is only one answer to this question: Of course!
We always think in solutions, not problems. Our ways are creative, tailor-made and usually out-of-the-box. As in a recent case when a client was looking for some helping hands with the IT integration process.
Coopers as IT support
Michael Steininger is Senior Vice President and Head Human Resources at VectivBio, a longtime client of Coopers, which became part of Ironwood Pharmaceuticals Inc. this summer.
The takeover brought about a new IT setup, including the onboarding and offboarding of various devices used by their employees. Old devices were collected, and new ones handed out; this meant setting up new printers, installing apps, updating logins and much more. After a brief introduction, ten Coopers spent an entire day at VectivBio and took on the above tasks.
„Everything went really well!!“ Michael thanked us afterwards. The fantastic feedback from the Director of the IT Service Desk is such a motivation that we would like to share it word for word:
I am writing to express our sincere appreciation for the exceptional service provided by your team during the recent “IT integration” assignment. The ten individuals have shown excellent qualities that significantly contributed to the success of the project. We were particularly impressed with the following positive points:
Communication: Your team demonstrated clear and effective communication throughout the entire assignment. They were responsive to our needs, promptly addressing any concerns or queries that arose.
User Focus: They consistently went above and beyond to ensure that our requirements were not only met but exceeded in terms of user satisfaction.
Professionalism: The team’s dedication to delivering high-quality work was evident and greatly appreciated.
Once again, thank you for the outstanding service provided by the Coopers team. Please extend our gratitude to each member who contributed to the success of this project! We value the partnership we have with your company and look forward to continued collaboration.
That makes our Managing Director, Christian Biedermann, proud of his team: "There is no such thing as 'not possible' at Coopers. I am so happy that our team lives by that mindset and does not hesitate to take on such out-of-the-ordinary tasks. Our job is all about personal relationships and to being close to our clients – it is in situations like this one, when that becomes evident. A big thanks to everyone who helped out."
Our talented Jasmin has captured a few moments from the day with her camera. Have fun looking through the gallery below.
We are always available for inquiries or feedback. Feel free to get in touch, we would love to hear from you.
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