Communications Lead (Focus on Marketing Technologies)

Tasks & Responsibilities:

• Develop, lead, and orchestrate the execution of communications strategy and plan
• Be a strategic/senior partner that collaborates with the New Customer Engagement Platform Leaders and senior leaders across our partner ecosystem to drive proposals for scope/allocation/interaction models for the project
• Orchestrate the project change/communications strategy and editorial calendar to reach business/project stakeholder segments to drive business results (e.g. assess stakeholders needs impacted by change; coordinate with cross-functional teams, sponsors, leaders, and impacted parties to ensure alignment with, and effectiveness of, change management and communications plans)
• Participate in RFP process, vendor assessment, and selection for project change/communication support
• Working across the project lifecycle (e.g. with design, building, testing, learning teams) to plan and orchestrate the execution of town halls, roadshows, service/solution demos, user engagement sessions, briefings, scripts/messages, conferences/events etc. to increase their awareness, buy-in, readiness, and adoption
• Shape project communication/change campaigns that touch the heart and minds of our internal customers (e.g. Affiliates, Global Functions, IIX, etc.) that articulate the differentiated value and thought leadership of the project
• Prepare performance reports to assess share of voice, communication effectiveness and implement continuous improvement measures etc.
• Leading and managing internal communications and implementing multi-internal stakeholder engagement strategies
• Set an example as change/communication leader and for cross-functional collaboration; effectively navigating the complexities of working in a matrixed organization
  
  
  Must Haves:
  
  
• 7+ years as a Communications Senior Manager (e.g., Journalism, Communication Agency, or Communication Consulting Firm) 
• Bachelor Degree in Communications or relevant field
• Fluent English min. C2 
• Excellent writing/editing skills with a strong portfolio/credentials 
• Someone with extra attention to detail and the ability to manage/lead multiple simultaneous projects while meeting tight deadlines
• Well organised, copes well under pressure, takes ownership, pro-active and goal focused 
• Transparent and open, keeps others informed, takes action and is sensitive to people’s needs
• Creative, delivers practical solutions, and flexible to meet others needs
• Offers well researched and evidence-based ideas and opinions to accelerate the project ambitions
• Willing to listen and understand others and maintain credibility in your role
• Support others and gains trust, positive and enthusiastic
• Track record of successfully positioning mid-large scale transformations and projects implementation/ culture transformation work 
• Team player with ability to collaborate cross-functionally with various business stakeholders
• You bring a can-do attitude, work hands-on, and are committed to upholding diversity, equity, and inclusion